The 'Cisco Service Contract Center' will let you look up support status by serial number.
Yes, but only if you already have your equipment associated with your account. By following these simple steps, you can easily get the solution for your problem. Whenever you enter the Roku code for activation you may found some errors like error001, error014, error009, error004. By using serial numbers Roku can track each device to know exactly when it was built to identify the devices with the issue. Again this is only impacting a few Roku Express+.